Eighteen years earlier, Arnold Madison loses his wife, Victoria Wheeler, to a serial killer who kidnaps his victims for fifteen days and then kills them. Flash forward to present day, as Arnold is going through the same horror when his 8-year-old son, Max, is missing and may have fallen victim to the same killer.

One night, the Madison Family is startled by a banging on the back door. When they go to investigate, Arnold sees Victoria. She has mysteriously returned from the dead to help Arnold find his son and stop the serial killer from harming anyone else.

However, it soon becomes apparent that Victoria may have not been the only soul resurrected and with the help of a medium and her team — the Madison Family is thrown into chaos as they battle the spirit world in an attempt to try and save their son.